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A free guide to starting your new life in Aotearoa New Zealand. Step by step, in your language.
Everything is translated — not just buttons, but guidance and answers too.
What is New Here?
Arriving in a new country is overwhelming. Government websites are confusing. Pamphlets get lost. Caseworkers are stretched thin. People fall through the cracks — not because they can’t do it, but because no one shows them how.
New Here is a free, phone-first guide that walks newcomers through settling in New Zealand — from opening a bank account to enrolling kids in school — step by step, in their own language.
Choose from 25+ languages including Arabic, Dari, Burmese, Somali, and Mandarin. The whole experience adapts — not just the words, but the layout direction too.
A step-by-step guide through the essentials: IRD number, bank account, GP enrolment, school, housing, transport. Each step explains what to do, what you'll need, and where to go.
An AI assistant that understands NZ systems and speaks your language. It answers questions using verified local information — not generic web results.
Refugees, migrants, and anyone starting fresh in Aotearoa. Whether you arrived yesterday or six months ago.
A tool to complement your casework. Refer clients to a guide they can use independently, in their own time.
Churches, cultural associations, volunteer groups — anyone welcoming newcomers. Share the link, help someone settle.
We don’t categorise people. No stock photos of diverse faces. No labels. You’re a person starting something new — that’s it.
No accounts. No tracking. No data collection. Your progress is stored on your phone and never leaves it.
Big touch targets. Works offline. Doesn’t assume literacy or familiarity with digital tools. Built for a cracked-screen phone on a bus.
No premium tier. No ads. No grants with strings attached. Settlement support should be as free as the public library.
If you know someone who just arrived in New Zealand, send them this link. It might be the help they didn’t know how to ask for.